Shipping Policy
Effective Date: October 25, 2024
At Tazagran, we are committed to delivering your jewelry promptly and safely. Please read our shipping policy to understand how we handle orders.
Shipping Methods and Rates
We offer several shipping options to suit your needs. Shipping rates and estimated delivery times vary based on the selected method:
- Standard Shipping: 5-7 business days - $6.99
- Expedited Shipping: 2-3 business days - $9.99
- Overnight Shipping: 1-2 business days - $14.99
Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or holidays, processing times may be longer. You will receive a confirmation email with tracking information once your order has shipped.
Delivery Times
Delivery times may vary based on your location and the selected shipping method. Please note that unexpected delays may occur due to weather conditions or other factors beyond our control.
International Shipping
We currently offer international shipping to select countries. Additional fees such as customs duties and taxes may apply and are the responsibility of the customer. The countries we are currently shipping to are the US and its territories, Australia, Canada, and New Zealand.
Order Tracking
Once your order has shipped, you will receive an email with tracking information so you can monitor your shipment's progress. If you have any questions about your order status, please feel free to reach out to us.
Damaged or Lost Shipments
If your order arrives damaged or is lost during transit, please contact us at cs@tazagran.com within 7 days of receiving your order. We will work with you to resolve the issue promptly.
Changes to This Policy
We may update our shipping policy from time to time. Any changes will be posted on this page with a new effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about our shipping policy, please contact us at:
Email: cs@tazagran.com